Crypto Users in Kenya Locked Out of Accounts After DCI Intervention

Binance users in Kenya are reporting that their accounts have been frozen, blocking access to funds and transactions following a request from the Directorate of Criminal Investigations (DCI).

Affected users say the restrictions were imposed without court orders or formal charges. Some report receiving emails from Binance stating that their wallets had been locked at the request of the National Police Service, with the company advising them to seek clarification directly from law enforcement. The lack of a clear explanation has left many customers unable to access their assets.

The developments come as Kenya implements new rules for digital assets. The Virtual Asset Service Providers (VASP) Act of 2025 introduces a regulatory framework for cryptocurrency firms, while draft regulations expected in 2026 are set to outline licensing and compliance requirements in greater detail.

Binance has said it is working to meet global compliance standards but acknowledges that cooperation with Kenyan authorities has increasingly focused on surveillance measures. The company has faced similar regulatory challenges in other jurisdictions.

On social media, some customers have voiced concern using the hashtag #BinanceUnmasked, criticising both the exchange and law enforcement over what they describe as unclear processes. One user said they had not been given details of any complaint or charges and remained unable to access their funds, while financial pressures continued to mount.