Brookside Dairy Apologizes as Customer Buys Packets of Diluted Milk [VIDEO]

Kenyan dairy company, Brookside has apologized to a customer who was sold packets of milk that appears to be diluted with water.

This comes after a video shared by a Twitter user @blakaende2 went viral on social media.

In the video, the customer is seen opening packets of Brookside milk and pouring out the contents, which looks like milky water.

“But why Brookside? Why?” @blakaende2 captioned the video.

BUT WHY BROOKSIDE? WHY?? pic.twitter.com/oGshnAiWuI

— MR. BLAK® (@blakaende2) May 27, 2019

In a statement following the sharing of the video, the dairy company owned by the Kenyatta family apologized to the customer and promised to investigate the matter.

“We deeply apologize for this experience and we would like to investigate how this happened. Kindly DM us where you bought the carton of Dairy Best, the date of purchase, your location and contact details (i.e your name, phone number & email address)," Brookside said.

Several other online users have also come out to reveal that they had similar experiences in the past.